416-836-6307‬ hello@thecleanclique.com

Policies

The Clean Clique is proud to provide a reliable, safe and healthy work environment for all it’s staff. Please

review the polices below, let us know if you have any questions. When ready please sign the client agreement so we can get started on making your home shine!

 

Policies

Minimum hours

2.5h minimum per home
-fee applies to shorter times

Rescheduling*

48h notice for schedule change
$20 service fee if less notice is given

*For all rescheduling and cancellations please phone or text to ensure proper notice is provided

Cancellation Policy:

Please note we require a minimum of 48h notice to reschedule/cancel your appointment and will charge the full rate for improper notices. This policy is in effect to ensure Clean Clique staff are guaranteed stable hours and steady wages. If we are able to fill the space the cancellation fee will be waived.

*due to the Covid-19 outbreak this policy has been updated. If you or anyone in your familyare experiencing any flu-like or Covid-19 symptoms and it is not possible to give proper notice there will be a service charge of 60% of your regular fee to help cover costs.

Lock Out Charge:

In the chance that we are locked out of your home or you have not given us proper instructions on entering your home, the full fee will be charged.

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Happy Customers

“Knowing that my home is being taken care of with ethical products and a dedicated, attentive and adaptable staff really makes life that much easier. I’d recommend the Clean Clique to anyone!”
 

Mike, client since 2011

“Shannon and her team have been very friendly, thorough, and reliable. I especially appreciate that they bring their own cleaning supplies and vacuum cleaner with them, which offsets the cost of the service, and makes it so I don’t need to worry as much about restocking toilet cleanser and vacuum cleaner bags. Thanks Shannon!”
 

CJ, client since 2014

“I have been using the Clean Clique’s services for over 5 years and I have nothing but great things to say about them. Not only do they satisfy my requirements for environmentally friendly cleaning products but Shannon also exceeds my expectations as an owner and manager. She is approachable, accommodating and always quick to respond to concerns. Her training and employee standards are high and thus we are always guaranteed consistency when there is a need to rotate staff. If you are thinking of hiring a cleaner I would not hesitate recommend Clean Clique.”
 

Dana, client since 2006

“Clean Clique goes above and beyond with cleaning my house. They will do the nooks and crannies but also will ask where they need to focus their efforts. I don’t hate cleaning myself, but I do love that they do a better job than I ever would or could.”
 

Sarah, client since 2010

Send a Message

Contact Information

Want to see what the fuss is about for yourself? Why not contact us to see why we’re the best in Toronto!

Call: (416) 836-6307‬
Email: hello@thecleanclique.com
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